Plans, controls and directs the daily operation to produce maximum efficiency; regulates compliance with the Robinson Rancheria Tribal/State Compact policies, procedures, internal controls and regulations. The Compliance Officer's job will be to conduct regular random compliance checks on all. departments of Robinson Rancheria Resort & Casino. The Compliance Office will ensure all departments are in compliance with all laws applicable to the Indian Gaming Industry. This includes, National Indian Gaming Commission, Robinson Rancheria Gaming Ordinace 0f 1993, and the Tribal State Compact.
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Marketing Manager - DOQ (FULL-TIME)

The ideal candidate must have recent management/supervisory experience, computer system expertise, and will oversee all employees in the division. Prepare work schedule, responsible for labor/cost control, prepare, monitor and comply with Department Budget. Assists with promotional activities both in-house and off-site; acts as a liaison between the business community and Robinson Rancheria Resort & Casino. Assists in setting up and participates in festivals, trade shows, conferences, concerts, and other community marketing programs. Excellent communication skills; must posses good customer relations and handling all types of customers. Must have a BA in Marketing and prior experience in Tribal Gaming and/or service oriented industry or corporation. Must be well-groomed, organized, punctual and dependable.Applications accepted in the Human Resource Office until filled. Must pass a drug screen and complete extensive background investigation which requires a clear criminal history.
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Guest Service Agent - DOQ (PART-TIME)

Responsible for the successful overall activities related to the Front Desk of the Hotel, ensuring smooth and efficient operations. Ensures that the check-in and check-out process is handled in accordance with company policy by processing cash, credit card, and credit transactions accurately. Must possess effective communication and organizational skills. Six months prior Hotel experience, preferably in Front Desk Operations is preferred. Must be well-groomed, organized, punctual and dependable. Applications accepted in the Human Resource Office until filled. Must pass a drug screen and complete extensive background investigation which requires a clear criminal history.
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Soft Count Team Member - DOQ (PART-TIME)

Responsible for running drop money through money counter and sorting money, balances all drop money-to-money counter, assists Vault Supervisor in balancing vault. Requires hands-on detailed oriented person with experience in cash handling, ten-key experience helpful. Must be able to work in an enclosed area. Must be well-groomed, organized, punctual and dependable. Applications accepted in the Human Resource Office until filled. Must pass a drug screen and complete extensive background investigation which requires a clear criminal history.
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Pit Supervisor - DOQ (FULL-TIME)

Directs and supervises table games activities during assigned shift. Observes games activities during shift and protects assets located within the department. Issues cards and equipment, checks cards for irregularities in order to safeguard the public and the Casino. Supervises games personnel with regard to scheduling, evaluation and training. Must have knowledge and experience of all table games, and ability to follow policies and procedures set forth for table games and enforce them. Must be well groomed, well-organized, punctual and dependable. Applications accepted in the Human Resource Office until filled. Must pass a drug screen and complete extensive background investigation which requires a clear criminal history.
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Security Officer - DOQ (PART-TIME)

Mature, responsible individual with prior security experience preferred. Primary responsibilities include following directions both written and verbal. Must enjoy working with the public, have high levels of physical energy. Prior experience in an Indian Gaming Facility helpful. Must be able to work any shift and weekends. Applications accepted in the Human Resource Office until filled. Must pass a drug screen and complete extensive background investigation which requires a clear criminal history.
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Cocktail Server - DOQ (PART-TIME)

Works in an assigned area and takes beverage orders from guests, presents order to the bartender and writes check properly while waiting for beverages to be prepared. Presents checks to guests, accepts payment and gives change when necessary. Must have a minimum of one year experience as a cocktail server. Must be familiar with tray service, be courteous and friendly at all times. Bi-lingual preferred. Applications accepted in the Human Resource Office until filled. Must pass a drug screen and complete extensive background investigation which requires a clear criminal history.
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Dealer - DOQ (PART-TIME)

Experience preferred, but will train. Main responsibilities include dealing Blackjack "21" game in accordance with accepted procedures, rules and policies. Responsible for chip rack, interacts with customers and reflects positive image for the Casino by presenting a neat appearance and friendly disposition. Applications accepted in the Human Resource Office until filled. Must pass a drug screen and complete extensive background investigation which requires a clear criminal history.
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Poker Dealer - DOQ (PART-TIME)

Must have excellent knowledge of all poker games and be able to deal games quickly, accurately, and with flair. Assists customers in the rules of play, insuring adherence to established rules, policies and procedures. Requires a good personality and the ability to interact in a friendly manner with customers. Must be well-groomed, organized, punctual and dependable. Applications accepted in the Human Resource Office until filled. Must pass a drug screen and complete extensive background investigation which requires a clear criminal history.
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Dishwasher/Janitor - DOQ (PART-TIME)

Required to properly wash and sanitize all pots; pans and kitchen utensils; and performs Janitorial duties which include mopping, cleaning of kitchen equipment, etc. Applications accepted in the Human Resource Office until filled. Must pass a drug screen and complete extensive background investigation which requires a clear criminal history.
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