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Front Desk Clerk

  • Full Time
  • Nice, CA

Website RRRCasino Robinson Rancheria Resort & Casino

SUMMARY:
Responsible for the successful overall activities related to the Front Desk of the Hotel, ensuring smooth and efficient operations.

ESSENTIAL RESPONSIBILITIES:

  •  Assists guest with the check-in process at the hotel in a courteous and polite manner.
  •  Answer guest questions regarding Hotel and property facilities, events and ensure that adequate information is given.
  • Assist guest with checkout at the end of their stay in an efficient and timely manner.
  • Handles guest complaints in a polite, courteous and effective manner.
  • Ensures that the check-in and checkout process is handled in accordance with company policy by processing cash, credit card, and credit transactions accurately thus protecting the company’s assets.

QUALIFICATIONS :

  • High school diploma or GED required.
  • All applicants must be at least 18 years of age.
  • Must be able to speak, read and write the English language.
  • Basic computer skills in Microsoft, Word, Excel, Access, and PowerPoint.
  • Strong Attention to detail, accuracy, and professionalism
  • Excellent interpersonal, written and oral communication skills
  • Obtain active Gaming license
  • Must be willing to work weekends, holidays and any shift.

LICENSES/CERTIFICATIONS/OTHER

  • Must be able to pass background check and receive a gaming license from the Robinson Rancheria Gaming Commission as required to work in gaming operations.
  • Must pass an annual Title 31 exam.

AMERICAN INDIAN PREFERENCE
Robinson Rancheria Resort & Casino is a Native American Indian enterprise. In compliance with Title VII of the Civil Rights Act, preference for employment opportunities will be given to qualified tribal members of Robinson Rancheria.

POSTING DATE: March 28, 2022
CLOSING DATE: Until Filled

To apply for this job please visit www.rrrc.com.