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Players Club Representative

  • Full Time
  • Nice, CA

Website RRRCasino Robinson Rancheria Resort & Casino

SUMMARY:

Responsible for providing support and service to club members and promoting the success of the player’s club by assisting guests through the membership process.

ESSENTIAL RESPONSIBILITIES:

  • Enter new customer accounts.
  • Greets customers as a company representative and provides information concerning casino programs and amenities, off-site attractions, hotels and restaurants, and Gold Card program.
  • Issues promotional amenities, redeems coupons, and maintains accurate banks and inventory control records.
  • Greets buses and distributes Gold Cards and requested coupon packages to passengers.
  • Adheres to regulatory, departmental and company policies in an ethical manner.
  • Develops customer relations with top players.
  • Inventory of redeemable items.
  • Makes live announcements.

QUALIFICATIONS:

  • High school diploma or GED required.
  • All applicants must be at least 18 years of age.
  • Good math skills essential.
  • Must be able to stand for long periods of time.
  • Must have computer skills in Microsoft, Word, Excel, Access, and PowerPoint.
  • Excellent interpersonal, written and oral communication skills.
  • Must be able to speak, read and write the English language.
  • Ability to maintain strict confidentiality
  • Must be willing to work weekends, holidays and any shift.

 AMERICAN INDIAN PREFERENCE

Robinson Rancheria Resort & Casino is a Native American Indian enterprise. In compliance with Title VII of the Civil Rights Act, preference for employment opportunities will be given to qualified tribal members of Robinson Rancheria.

POSTING DATE: October 13th, 2021

CLOSING DATE: Until Filled

To apply for this job please visit www.rrrc.com.